Product Id: 37421991
Description: Avaya Call Management System Clint - (v. R19) - upgrade license
Mfr Part #: 392757
MSRP: $5,043.88
Avaya Call Management System (CMS) is a software product for businesses and organizations that receive a large volume of telephone calls. Avaya CMS is a flexible and scalable software that is ideal for small single-location contact centers, large multilocation application, or contact centers of similar sizes. You can use Avaya CMS to analyze the performance of a single agent, a specific skill, a large number of agents or agent skills.
Key Points
- Increase call volume without adding staff
- Enhance productivity while keeping close control on costs
- Improve customer satisfaction
- Recruit and retain top agents
- Support business continuity
Your browser is no longer supported