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Dell Upgrade from 3Y ProSupport to 5Y ProSupport


MSRP$160.00
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Dell Upgrade from 3Y ProSupport to 5Y ProSupport - extended service agreement - 2 years - 4th/5th year - on-site

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Quick Details
  • Extended service agreement
  • parts and labor
  • 2 years (4th/5th year)
  • on-site
  • 10x5
Dell Upgrade from 3Y ProSupport to 5Y ProSupport
  • Extended service agreement
  • parts and labor
  • 2 years (4th/5th year)
  • on-site
  • 10x5
  • response time: NBD
  Additional Details
MSRP: $160.00
Mfr Part #: 818-6798
SHI Part #: 37113545
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Dell
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionDell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labor - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
ManufacturerDell
MSRP$160.00
UNSPSC81111811
Main Specifications
Header / BrandDell
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & SupportExtended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday
General
Full Contract Period2 years
LocationOn-site
Response TimeNext business day
Service Availability10 hours a day / 5 days a week
Service IncludedParts and labor
Support Period4th and 5th year