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Poly - Polycom Partner Premier


MSRP$130.00
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Poly - Polycom Partner Premier - extended service agreement - 1 year - shipment

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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Poly - Polycom Partner Premier
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  Additional Details
MSRP: $130.00
Mfr Part #: 4870-60896-160
SHI Part #: 34739864
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Poly
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPoly - Polycom Partner Premier - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
ManufacturerPoly
MSRP$130.00
UNSPSC81111811
Main Specifications
Header / BrandPolycom
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Product info support - phone consulting - 1 year - response time: 1 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement