Product Id: 34575887
Description: Avaya Expert - (v. R1) - license - 1 concurrent client
Mfr Part #: 396290
MSRP: $625.00The Avaya Expert Client enables Contact Center features to non-traditional contact center agents. It is a hybrid UC/CC client for new use cases that involve knowledge workers who need perform direct customer interactions. These specialists are regularly very interruptible, may need to be mobile and required to be measured by contact center reporting and analytics solutions.