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KEMP Premium Support


MSRP$10,500.00
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KEMP Premium Support - extended service agreement - 1 year - shipment

Mfr Part #:
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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
KEMP Premium Support
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: LM-8020-FIPS
  Additional Details
MSRP: $10,500.00
Mfr Part #: EP-LM-8020-FIPS
SHI Part #: 33878353
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: KEMP Technologies
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionKEMP Premium Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: LM-8020-FIPS
ManufacturerKEMP Technologies
MSRP$10,500.00
UNSPSC81111811
Main Specifications
Header / BrandKEMP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: LM-8020-FIPS
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement