Product Id: 33764758
Description: Poly - Polycom Elite Premier - Technical support - for Polycom RealConnect for Office 365 - 1 enterprise user - volume - 1-499 licenses - can be purchased with RealConnect pre-paid base Premier service - phone consulting - 1 year - 24x7
Mfr Part #: 4872-09901-432
Elite Service provides a holistic support strategy beyond individual products that optimizes the performance of your solution and increases your return on investment. Elite Service is a proactive, high-touch service that assists you in managing your dispersed Polycom environment around the world, provides resources to manage your day to day technical requests, and keeps an eye on your Polycom investment, in its entirety.
- Minimize down time and risk with the proactive, high touch solution support
- Speed up resolution and system up time with familiar customer solution assigned resources
- Gain priority access to technical support, 24x7 - most beneficial for mission critical environment
- Visibility into how the video solution is being used - enhance user experience, increase video adoption and help you to maximize return on investment