Product Id: 33593299
Description: Avaya Oceana Geographic High Availability Package - (v. R3.2) - license
Mfr Part #: 393112
MSRP: $29,945.00Avaya Oceana is an omnichannel contact center that helps organizations deliver a seamless customer experience across any channel of the customer's choosing. With Oceana, organizations can seamlessly handle customer interactions across all devices and channels - mobile, web, chat, SMS, social media, voice, email and video - supported by strategic business rules and criteria, modern omnichannel agent desktop workspaces.