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NetScout MasterCare - Technical support
MSRP$1,061.00
Mfr Part #:
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Quick Details
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NetScout MasterCare - Technical support
- for NetScout ClearSight Analyzer
- phone consulting
- 1 year
- 24x7
- response time: 1 h
| Additional Details | |
|---|---|
| MSRP: | $1,061.00 |
| Mfr Part #: | CSNCSA1000SUPPMSTC |
| SHI Part #: | 33474250 |
| Category: | Maintenance or support fees |
| UNSPSC: | 81112201 |
| Manufacturer: | Netscout Systems |
| Product Type: | Other |
| Product Line: | NetScout Systems |
| General Information | |
|---|---|
| Category | Maintenance or support fees |
| Description | NetScout MasterCare - Technical support - for NetScout ClearSight Analyzer - phone consulting - 1 year - 24x7 - response time: 1 h |
| Manufacturer | Netscout Systems |
| MSRP | $1,061.00 |
| UNSPSC | 81112201 |
| Main Specifications | |
| C.P.U. | DEPLOY |
| Dimensions & Weight / Weight | 000.00 |
| Height | 000.00 |
| Length | 000.00 |
| UPC | |
| Width | 000.00 |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 2 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 3 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 4 ¦ Phone consulting - 1 year - response time: 5 business days availability: business hours - severity level 5 ¦ E-mail consulting - 1 year - response time: next business day availability: after business hours ¦ Web support - 1 year - response time: next business day availability: after business hours ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 2 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 3 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 4 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 5 ¦ New releases update - 1 year ¦ Knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday |
| General | |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Software | |
| Installation Type | Locally installed |
| Software Title | NetScout ClearSight Analyzer |