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NetScout MasterCare - Technical support


MSRP$1,061.00
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NetScout MasterCare - technical support - for NetScout ClearSight Analyzer - 1 year

Mfr Part #:
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Quick Details
  • for NetScout ClearSight Analyzer
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
NetScout MasterCare - Technical support
  • for NetScout ClearSight Analyzer
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  Additional Details
MSRP: $1,061.00
Mfr Part #: CSNCSA1000SUPPMSTC
SHI Part #: 33474250
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: Netscout Systems
Product Type: Other
Product Line: NetScout Systems
General Information
CategoryMaintenance or support fees
DescriptionNetScout MasterCare - Technical support - for NetScout ClearSight Analyzer - phone consulting - 1 year - 24x7 - response time: 1 h
ManufacturerNetscout Systems
MSRP$1,061.00
UNSPSC81112201
Main Specifications
C.P.U.DEPLOY
Dimensions & Weight / Weight000.00
Height000.00
Length000.00
UPC
Width000.00
Details
Service & SupportPhone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 2 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 3 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours - severity level 4 ¦ Phone consulting - 1 year - response time: 5 business days availability: business hours - severity level 5 ¦ E-mail consulting - 1 year - response time: next business day availability: after business hours ¦ Web support - 1 year - response time: next business day availability: after business hours ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 2 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 3 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 4 ¦ Phone consulting - 1 year - response time: next business day availability: after business hours - severity level 5 ¦ New releases update - 1 year ¦ Knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday
General
Full Contract Period1 year
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Service IncludedPhone consulting
TypeTechnical support
Software
Installation TypeLocally installed
Software TitleNetScout ClearSight Analyzer