Product Id: 33474250
Description: NetScout MasterCare - Technical support - for NetScout ClearSight Analyzer - phone consulting - 1 year - 24x7 - response time: 1 h
Mfr Part #: CSNCSA1000SUPPMSTC
MSRP: $1,061.00
MasterCare is NetScout's global, industry-leading support service. With five technical support centers located across the world and access to the MasterCare portal, MasterCare customers receive 24 x 7 availability to answers and easy access to alerts, patches and product upgrades to help you get the most out of your NetScout deployment.
Key Points
- Around-the-clock access to award-winning technical support from highly trained NetScout support engineers
- One hour priority response on severity 1 issues
- Access to software and firmware updates for covered products
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