Product Id: 33305003
Description: Polycom Partner Premier - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for P/N: 7230-69424-101
Mfr Part #: 4870-69424-362
Polycom Premier Support is entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage. Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support. With Premier Support, a telephone technical support agent first diagnoses a problem.
- Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
- Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal