Product Id: 33135175
Description: Avaya Aura Contact Center Suite Networked Agent - (v. R7) - license
Mfr Part #: 390590
MSRP: $400.00Avaya Aura Contact Center uses SIP along with standard SOA and web-services interfaces to improve connectivity and establish collaborative interaction sessions regardless of media type. Open web services allow companies to integrate contact center with databases and business applications to provide agents with real time and historical contextual information to improve the effectiveness of interactions.