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Palo Premium Support (4 Hour)
MSRP$9,660.00
Mfr Part #:
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Quick Details
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Palo Premium Support (4 Hour)
- Extended service agreement (renewal)
- advance parts replacement (for appliance with 100 devices license)
- 1 year
- shipment
- response time: 4 h
- for P/N: PAN-M-100-P-100
| Additional Details | |
|---|---|
| MSRP: | $9,660.00 |
| Mfr Part #: | PAN-SVC-4HR-M-100-P-100-R |
| SHI Part #: | 32895576 |
| Category: | Technical support or help desk services |
| UNSPSC: | 81111811 |
| Manufacturer: | Palo Alto Networks |
| Product Type: | Other |
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Palo Premium Support (4 Hour) - Extended service agreement (renewal) - advance parts replacement (for appliance with 100 devices license) - 1 year - shipment - response time: 4 h - for P/N: PAN-M-100-P-100 |
| Manufacturer | Palo Alto Networks |
| MSRP | $9,660.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Palo;Palo Alto Networks; |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement (renewal) |
| Compatibility Information | |
| Designed For | P/N: PAN-M-100-P-100 |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 hours ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 2 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity high ¦ Technical support - phone consulting - 1 year - response time: 4 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 8 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity low ¦ Technical support - web support - 1 year ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
| General | |
| Covered Configurations | Appliance with 100 devices license |
| Full Contract Period | 1 year |
| Location | Shipment |
| Response Time | 4 hours |
| Service Included | Advance parts replacement |