Product Id: 32510048
Description: HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD
Mfr Part #: H2SM4E
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
- Escalation management
- HP electronic remote support solution
- Access to electronic support information and services