Product Id: 32338404
Description: NetScout MasterCare - Technical support - for OptiView Wireless Suite:Survey and Planner Suite - phone consulting - 1 year - 24x7 - response time: 1 h
Mfr Part #: OPVXG-WSP SUPP-MSTC
MasterCare is NetScout's global, industry-leading support service. With five technical support centers located across the world and access to the MasterCare portal, MasterCare customers receive 24 x 7 availability to answers and easy access to alerts, patches and product upgrades to help you get the most out of your NetScout deployment.
- Around-the-clock access to award-winning technical support from highly trained NetScout support engineers
- One hour priority response on severity 1 issues
- Access to software and firmware updates for covered products