Product Id: 31497167
Description: Juniper Care Core - Technical support - for JSA Series Secure Analytics Additional Log Source - 1000 additional log sources - phone consulting - 1 year - 24x7
Mfr Part #: SVC-COR-JSA-DV-1K
Juniper Care increases your operational effectiveness and lowers operational costs by utilizing Juniper Networks Junos Space Service Now to reduce the time for problem identification and diagnostics. This allows your staff to concentrate on running the business, not fixing equipment.
- Scale your operational team to advanced heights and leverage multilayered security features through Service Now management capabilities
- Increase your operational effectiveness and lower operational expenses by using Service Now to reduce the time needed for problem identification
- Dramatically simplify operational processes through self-diagnosis and automated incident reporting to significantly reduce mean time to resolution Increase operational efficiency by automating detailed inventory management
- Improve operational stability with early identification of incidents that are reported in real time, allowing for preemptive diagnosis and repair
- Technical support
Gain access to Juniper Networks technical support engineers, software updates, online access to the knowledge base, online tools, and hardware replacement options.
- Automated incident management
Leverage the capabilities of Service Now technology to automatically detect, analyze, troubleshoot, and report incidents on specific device events.
- Inventory management assistance
Automatically collect and record the most up-to-date device inventory information including device name, software version, platform, serial number, and chassis inventory details for all devices managed by Service Now.
- Targeted proactive bug notification
Leverage the capabilities of Junos Space Service Insight technology to deliver notification on the reported critical and major product bugs that may impact your network.
- On-demand EOL/EOS/ EOE deport
Leverage the capabilities of Junos Space Service Insight to automatically generate End of Life (EOL), End of Service (EOS), and End of Engineering (EOE) reports that match your network devices.