Additional Details |
MSRP: |
$144.00 |
Mfr Part #: |
385972 |
SHI Part #: |
31244405 |
Category: |
Internet and intranet |
UNSPSC: |
43232700 |
Manufacturer: |
Avaya |
Product Type: |
Software Licenses |
With Avaya Aura Workforce Optimization, you can reduce your operational costs by ensuring that your contact centers are properly staffed with the skills necessary to meet the service levels. Predict the workload of calls, emails, and chat sessions by modeling contact behavior for different types of events and circumstances, and study complex what-if scenarios.
Key Points
Product Features