Product Id: 30909878
Description: Idera Platinum Support Package - Technical support - for Idera SQL Security Suite - phone consulting - 1 year - 24x7
Mfr Part #: ISSS-PSM
This support package supports small companies, global organizations with operations around the world, and even IT shops with limited resources that could use a few extra hands to ensure the product(s) are running optimally.
- Additional technical premium support services hours
- Environment setup reviews - Idera technical staff will review product configurations and usage and provide a written summary of areas for improvement based on Idera practices
- Priority service through an exclusive support phone line answered 24x7
- A technical account manager available to your organization