Product Id: 30662519
Description: Mellanox Partner Assist Support Gold - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 24 h
Mfr Part #: SUP-ADPTR-ETH-3GP
The Partner Assist Support is designed to augment the many service partners around the globe. This program provides Mellanox service partners with hardware and software protection as well as access to the senior global support experts to back your every need. Add to that the technical training certification programs and your support team has everything it needs to deliver end-user support with confidence.
- Advance hardware replacement
- Software maintenance including updates and bug fix
- Web access to knowledge base, doc search, and web cases
- Web-based technical training