Product Id: 30236798
Description: SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 3 years - shipment - 8x5 - response time: next day - for SonicWALL TZ500, TZ500 High Availability
Mfr Part #: 01-SSC-0472
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.
- Basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)
- All software and firmware updates and upgrades
- Advance Exchange for replacement of defective hardware
- Access to SonicWall's electronic support tools