Product Id: 29252557
Description: Nimble Premium 4-Hour with Onsite Parts Replacement Upgrade from Next Business Day - Extended service agreement - replacement - on-site - response time: 4 h
Mfr Part #: SLA-UPG-4HR-4ON
Nimble Storage offers customer support that helps you get the most from your storage investment.
- Telephone response in 30 minutes or less with immediate escalation to engineering, if required
- Access installation guide, user guide, and other relevant documentation
- Access to software updates covering major, minor, and maintenance releases