Nimble Premium 4-Hour with Onsite Parts Replacement

Quick Details
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- Extended service agreement
- replacement
- 1 year
- on-site
- response time: 4 h
Additional Details | |
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MSRP: | $52,515.00 |
Mfr Part #: | SLA-4ON-UPG |
SHI Part #: | 29252547 |
Category: | Disk storage system maintenance |
UNSPSC: | 81112301 |
Manufacturer: | Hewlett Packard Enterprise |
Product Type: | Other |
Product Line: | HPE - Storage |
General Information | |
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Category | Disk storage system maintenance |
Description | Nimble Premium 4-Hour with Onsite Parts Replacement - Extended service agreement - replacement - 1 year - on-site - response time: 4 h |
Manufacturer | Hewlett Packard Enterprise |
MSRP | $52,515.00 |
UNSPSC | 81112301 |
Main Specifications | |
Header / Brand | Nimble |
Packaged Quantity | 1 |
Service & Support / Type | Extended service agreement |
Details | |
Service & Support | Extended service agreement - replacement - 1 year - on-site - response time: 4 hours ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ Product info support - web support - 1 year ¦ New releases update - 1 year |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | 4 hours |
Service Included | Replacement |