Product Id: 29252536
Description: Nimble Premium 4-Hour - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h
Mfr Part #: SLA-4HR-UPG
Nimble Storage offers customer support that helps you get the most from your storage investment.
- Telephone response in 30 minutes or less with immediate escalation to engineering, if required
- Access installation guide, user guide, and other relevant documentation
- Access to software updates covering major, minor, and maintenance releases