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Nimble Premium 4-Hour


MSRP$41,625.00
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Nimble Premium 4-Hour extended service agreement - 1 year - shipment

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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 4 h
Nimble Premium 4-Hour
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 4 h
  Additional Details
MSRP: $41,625.00
Mfr Part #: SLA-4HR-UPG
SHI Part #: 29252536
Category: Disk storage system maintenance
UNSPSC: 81112301
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
Product Line: HPE - Storage
General Information
CategoryDisk storage system maintenance
DescriptionNimble Premium 4-Hour - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h
ManufacturerHewlett Packard Enterprise
MSRP$41,625.00
UNSPSC81112301
Main Specifications
Header / BrandNimble
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: 4 hours ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ Product info support - web support - 1 year ¦ New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time4 hours
Service IncludedAdvance parts replacement