Product Id: 29140438
Description: Quantum StorageCare Bronze/Silver Software Support Plan - Extended service agreement (uplift / renewal) - for Quantum Encryption Key Manager (Q-EKM) - 1 library, 2 tape drives - phone consulting - 1 year - 9x5
Mfr Part #: SSC14-REKM-BL10StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.
Designed for midsize to large enterprise class customers who want to complement their in-house technical capabilities with responsive telephone support, the Silver Support plan includes multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time (excluding holidays), 24/7 access to online resources and all software releases, maintenance, and upgrades.