Product Id: 28640260
Description: Polycom Advantage Onsite - Extended service agreement - parts and labor (for 5x1080p60/10x1080p30/20x720p/40xSD resource licenses) - 1 year - on-site - response time: 4 h - for P/N: RPCS1810-020
Mfr Part #: 4877-18018-515
Whether you are a large enterprise or a medium-sized or small organization, Polycom understands that your communications environments are growing and that they are becoming more interdependent within your IT infrastructure. As your environment grows and you unify your communications, your support needs also change and develop.
Like all organizations, you want to maximize your technology investments and make sure your users receive the best possible experience. You also want more visibility into how your video conferencing investments are being used and how to address issues or challenges in a timely manner. You may not have in-house technical experts for all your communications needs, but when you need external assistance, you can choose Advantage Service to help you manage your Polycom solution.
Polycom Advantage Service is an enhanced support offering that is focused on maximizing value and availability for your entire Polycom video solution. As your communications strategy becomes mission critical, Advantage Service provides access to some of Polycom's advanced service capabilities.
- Increases the success and return on investment of video collaboration products
- Provides insight into video usage to help make timely and informed decisions about capacity, scale and additional investment
- Gives priority access to experts and support when needed to speed problem resolution