Product Id: 28134449
Description: Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for Scalar i500
Mfr Part #: SSC5H-LEXM-CG31Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.