Product Id: 28053342
Description: Fortinet FortiCare 8x5 Enhanced Support - Extended service agreement (renewal) - replacement - 3 years - shipment - response time: 3 days - for P/N: FAP-221C-C, FAP-221C-E, FAP-221C-I, FAP-221C-K, FAP-221C-N, FAP-221C-S, FAP-221C-T
Mfr Part #: FC10-P0225-311-02-36
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.