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Palo Premium Support Program


MSRP$4,370.00
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Palo Premium Support Program - extended service agreement (renewal) - 1 year - shipment

Mfr Part #:
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Quick Details
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Palo Premium Support Program
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: PAN-M-100-P-25
  Additional Details
MSRP: $4,370.00
Mfr Part #: PAN-SVC-PREM-M-100-P-25-R
SHI Part #: 27627632
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Palo Alto Networks
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPalo Premium Support Program - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: PAN-M-100-P-25
ManufacturerPalo Alto Networks
MSRP$4,370.00
UNSPSC81111811
Main Specifications
Header / BrandPalo;Palo Alto Networks;
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: PAN-M-100-P-25
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 1 year ¦ Product info support - web support - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement