CradlePoint CradleCare Premier - Extended service agreement - advance parts replacement - 5 years - shipment...

Category: Computer hardware maintenance or support
  $261.00
 
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Product Id: 27315664

Description: CradlePoint CradleCare Premier - Extended service agreement - advance parts replacement - 5 years - shipment - response time: SBD - for CradlePoint IBR600, MBR1400; ARC CBA750, MBR1400; COR IBR600, IBR650

Mfr Part #: CCPRM5YR-CAT2

When your applications are mission critical, you will need the assurance that the CradleCare Premier plan can provide: 24-hour coverage every day, all year - including holidays. With the Premier plan, Cradlepoint combined the comprehensive benefit of the Plus plan with year-round 24-hour support to minimize the effect of a minor to catastrophic network incident. As a CradleCare Premier customer, you will be assigned a dedicated account engineer for consistency and follow up on all your cases, with periodic case reviews provided.
Key Points
  • Complete technical support, 24/7 coverage
  • Unlimited 24-hour technical support center assistance
  • Next-day parts replacement
  • Dedicated assigned account engineer
  • Guaranteed response times
  • Online video based training sessions
  • Software bug fixes and upgrades
  • Advanced replacement