Product Id: 27007331
Description: Ruckus WatchDog Premium Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for ZoneDirector 1112
Mfr Part #: 821-1112-1000Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.
The plans augment the Limited Lifetime Warranty included with most Ruckus Wireless ZoneFlex products. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums.
Through the Support Web, Ruckus Wireless makes the latest software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required.