Product Id: 26937433
Description: KEMP Basic Support - Extended service agreement - replacement - 1 year - response time: 14 days - for P/N: LM-R320
Mfr Part #: EB-LM-R320
Basic support provides 10 x 5 telephone and email support, Monday through Friday between the hours of 08:00 and 18:00 local time, business days. Hardware replacement is within two weeks of KEMP receiving the suspect unit.