Product Id: 24885253
Description: Fortinet FortiCare 8x5 Enhanced Support - Extended service agreement (renewal) - replacement - 1 year - shipment - response time: 3 days - for P/N: FAP-221B, FAP-221B-A, FAP-221B-A-NFR
Mfr Part #: FC-10-P0223-311-02-12
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.