Juniper Care Core - technical support - 1 year

Category: Computer hardware maintenance or support
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Product Id: 24877009

Description: Juniper Care Core - Technical support - phone consulting - 1 year - 24x7 - for P/N: QFX-JSL-EDGE-ADV1


MSRP: $150.00

Juniper Care combines traditional 24 x 7 support, E-Support, E-Learning, and Service Automation. More than a simple break-fix service, Juniper Care helps you to meet network demands with technical and operational support designed to keep your network running reliably while protecting your high-performance networking investment.
Key Points
  • Scale your operational team to new heights and leverage multi-layered security features through service now management capabilities
  • Increase your operational effectiveness and lower operational expenses by using service now to reduce the time necessary for problem identification, troubleshooting and communication with Juniper Networks technical support
  • Dramatically simplify operational processes through self-diagnosis and automated incident reporting to significantly reduce mean-time-to-resolution (MTTR), increase uptime, allowing staff to concentrate on higher priority tasks that drive the business
  • Increase operational efficiency by automating detailed inventory management
  • Improve operational stability with early identification of incidents that are reported in real-time, allowing for preemptive diagnosis and repair, increasing the availability of your network