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NetScout MasterCare - Extended service agreement


MSRP$13,580.00
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NetScout MasterCare extended service agreement - 1 year - on-site

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Quick Details
  • parts and labor
  • 1 year
  • on-site
  • for P/N: 6910A/HS
NetScout MasterCare - Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • for P/N: 6910A/HS
  Additional Details
MSRP: $13,580.00
Mfr Part #: 6910A/HS SUPP-MSTC
SHI Part #: 23563529
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Netscout Systems
Product Type: Other
Product Line: NetScout Systems
General Information
CategoryTechnical support or help desk services
DescriptionNetScout MasterCare - Extended service agreement - parts and labor - 1 year - on-site - for P/N: 6910A/HS
ManufacturerNetscout Systems
MSRP$13,580.00
UNSPSC81111811
Main Specifications
Header / BrandNetScout
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 6910A/HS
Details
Service & SupportExtended service agreement - parts and labor - 1 year - on-site ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2/3 ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - remote monitoring - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: business hours - severity level 4 ¦ Technical support - phone consulting - 1 year - response time: 5 business days - availability: business hours - severity level 5
General
Full Contract Period1 year
LocationOn-site
Service IncludedParts and labor