Product Id: 22746855
Description: SonicWALL Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users license) - 1 year - shipment - response time: next day - for P/N: 01-SSC-9175
Mfr Part #: 01-SSC-9197
Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWall Dynamic Support 24x7 is an around-the-clock support service.
- Telephone/Web-based Support - for basic configuration assistance 24x7
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - access to SonicWall's electronic support tools