Product Id: 22466203
Description: Brocade Essential Direct Support Software Technical Support 24x7 - Technical support - for Brocade Network Advisor IP Management - up to 50 devices - phone consulting - 1 year - 24x7
Mfr Part #: BNALB-SVL-SW-1
Brocade Direct Support provides a single support contact for SAN and IP networking products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.
- Telephone support - 24×7 access
- Online support and trouble ticketing - unlimited
- Bug fixes and maintenance