Product Id: 20541592
Description: APC Start-UP Service 5X8 - Installation / configuration (for UPS 40 kW and/or PDU) - on-site - 8x5 - for P/N: ISX20K20F, SY10K40H, SY20K40E, SY20K40H, SY30K40E, SY30K40H, SY40K40F, SY40K40H
Mfr Part #: WSTRTUP-PX-21
APC's Start-UP Service provides customers with APC Authorized Personnel to ensure proper start-up of your UPS or Power Array system. APC will energize and check functionality of the system in all modes to ensure compliance with stated technical specifications. In all cases, the system must be electrically installed prior to the start-up. APC will guarantee that the system is operating according to APC standards and ensure that the full warranty will apply.
- Provide qualified and approved service personnel
- Frees customer resources to concentrate on core business activities
- Train support staff on basic operation of the equipment
- Provides the customer with enhanced operation and maintenance knowledge
- Scheduling and delivery coordination
- Avoidance of possible delays caused by scheduling and delivery conflicts
- Installation verification testing
- Customer specific site documentation
- Record of the baseline operational data of the system
- Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
- Installation verification
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
- Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
- Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
- Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.