Product Id: 20408424
Description: HP Care Pack Next Business Day Exchange with Enhanced Phone Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Officejet 8040; Officejet Pro 8500, 8500 A909, 8500A A910, 86XX, 8740, K8600, L7555, L7750
Mfr Part #: UQ211E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
- Extends coverage for your HP product beyond the original factory warranty
- Includes enhanced technical phone support, remote diagnostic services, and hardware replacement during the extended coverage period
- Enhanced technical phone support is provided via special support team based in North America
- A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply)
- Must be purchased while the standard warranty is in effect and provides two years of coverage from the hardware purchase date
- Covers access to specialized technical support plus shipping and replacement of your HP product
- Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.