Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labor...

Category: Computer hardware maintenance or support
  $509.00
 
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Product Id: 20348506

Description: Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for HP RP9; Retail System MP9 G2; RP9 G1 Retail System; RP9 Retail System

Mfr Part #: UQ895E

MSRP: $549.00

When the mission is critical, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service includes support coverage for up to 6 attached peripherals, and is available 24 hours per day, 7 days a week, including HP holidays.
Key Points
  • 4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime.
  • HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
  • For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on the POS solution hardware to return them to operating condition.
  • For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.
Product Features
  • Get back to work quickly
    4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime.
  • Troubleshoot remotely
    HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
  • Get fast onsite service
    For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on the POS solution hardware to return them to operating condition.
  • Keep your POS systems up and running
    For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.