Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - extended service agreement - 5 years - on-site

Category: Computer hardware maintenance or support
  $407.00
 
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Product Id: 20348502

Description: Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 13x7 - response time: 4 h - for HP RP9; Retail System MP9 G2; RP9 G1 Retail System; RP9 Retail System

Mfr Part #: UQ891E

MSRP: $439.00

When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.
Key Points
  • Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
  • HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
  • For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on the POS solution hardware to return them to operating condition.
  • For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.
Product Features
  • Get back to work quickly
    Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
  • Troubleshoot remotely
    HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
  • Get fast onsite service
    For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on the POS solution hardware to return them to operating condition.
  • Keep your POS systems up and running
    For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.