VMware Support and Subscription Basic - technical support - 1 year - for VMware Infrastructure Enterprise Acceleratio…

Category: Maintenance or support fees
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Product Id: 18488531

Description: VMware Support and Subscription Basic - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - 8 processors - promo - VMware Purchasing Program - upgrade from VMware Infrastructure Standard HA Acceleration Kit - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours


VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
Key Points
  • Global, 12 x 5 access to support
  • Unlimited support requests
  • Remote support
  • Online access to documentation, knowledge base articles and other technical resources