Product Id: 18488522
Description: VMware Support and Subscription Production - Technical support - for VMware Infrastructure Enterprise / Site Recovery Manager - emergency phone consulting - 1 year - 24x7 - response time: 30 min
Mfr Part #: VI-SRM-BUN-P-SSS-PROMO
The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- Fast response times for critical issues
- Remote support
- Online access to documentation, knowledge base articles, discussion forums and other technical resources
- Product updates and upgrades