Product Id: 17264515
Description: Juniper Networks J-Care Essential Services Same-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for Secure Services Gateway SSG 320M
Mfr Part #: SVC-SD-SSG320
Receive advance replacements for defective hardware or parts, 24 x 7 x 4 hours within final diagnosis of a part failure and replacement authorization by Juniper Networks. Advanced replacements are delivered to your physical site if it is located within the designated distance of any authorized regional Juniper Networks parts depot.
- JTAC access
- Software releases
- Online tools
- Same-day advanced replacement
- Unlimited technical support
Improves workforce productivity for competitive advantage by allowing your operations team to focus on strategic activities.
- Access to all Juniper Networks software releases
Accelerates availability of applications and services. Enables you to keep pace with technological advances without additional capital expenses. Speeds rollout of innovative and new ventures.
- Flexible hardware and onsite support options
Allows you to select the right level of support to compliment your resources and meet your budget requirements. Increases operational efficiency and lowers operational costs.
- Priority access to highly skilled networking industry engineers
Provides quick access to proven experts and best practices. Optimizes value of high-performance networking to meet changing business environment.
- Award-winning online support
24/7 worldwide and multilingual online support increases operational efficiency and lowers operational costs.