Product Id: 17169591
Description: Juniper Networks J-Care Essential Services Same-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for Secure Services Gateway SSG 350M
Mfr Part #: SVC-SD-SSG350
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.
Same-Day is an essential service for network providers with mission-critical networks who cannot wait until the next business day for replacement parts. In addition to all Core Support features, Same-Day provides delivery of covered replacement hardware within four hours of your request. You can request hardware replacements 24 hours a day, 7 days a week, including holidays.
- JTAC access
- Software releases
- Online tools
- Same-day advanced replacement
- Unlimited technical support
Improves workforce productivity for competitive advantage by allowing your operations team to focus on strategic activities.
- Access to all Juniper Networks software releases
Accelerates availability of applications and services. Enables you to keep pace with technological advances without additional capital expenses. Speeds rollout of innovative and new ventures.
- Flexible hardware and onsite support options
Allows you to select the right level of support to compliment your resources and meet your budget requirements. Increases operational efficiency and lowers operational costs.
- Priority access to highly skilled networking industry engineers
Provides quick access to proven experts and best practices. Optimizes value of high-performance networking to meet changing business environment.
- Award-winning online support
24/7 worldwide and multilingual online support increases operational efficiency and lowers operational costs.