Product Id: 16384119
Description: Juniper Networks J-Care Essential Services Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for Secure Services Gateway SSG 20
Mfr Part #: SVC-ND-SSG20
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.
For customers who want the assurance of rapid, Juniper Networks replacement parts, this service is a convenient way to back up spare parts inventories. Next-Day includes all Core Support features, plus the delivery of covered replacement hardware on the next business day. You can request hardware replacements Monday through Friday, excluding holidays.
- Next-business-day advanced replacement
- JTAC access
- Software releases
- Online tools
- Same-day advanced replacement
- Unlimited technical support
Improves workforce productivity for competitive advantage by allowing your operations team to focus on strategic activities.
- Access to all Juniper Networks software releases
Accelerates availability of applications and services. Enables you to keep pace with technological advances without additional capital expenses. Speeds rollout of innovative and new ventures.
- Flexible hardware and onsite support options
Allows you to select the right level of support to compliment your resources and meet your budget requirements. Increases operational efficiency and lowers operational costs.
- Priority access to highly skilled networking industry engineers
Provides quick access to proven experts and best practices. Optimizes value of high-performance networking to meet changing business environment.
- Award-winning online support
24/7 worldwide and multilingual online support increases operational efficiency and lowers operational costs.