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AppleCare OS Support


MSRP$99,990.00
$85,633.00
 In Stock
AppleCare OS Support

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Quick Details
  • Alliance
  • Technical support
  • for Apple Mac OS X Server Software
  • academic
  • phone consulting
AppleCare OS Support
  • Alliance
  • Technical support
  • for Apple Mac OS X Server Software
  • academic
  • phone consulting
  • 2 years
  • 24x7
  Additional Details
Price: $85,633.00
MSRP: $99,990.00
Mfr Part #: D5865ZM/A
SHI Part #: 40282494
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Apple
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionAppleCare OS Support - Alliance - Technical support - for Apple Mac OS X Server Software - academic - phone consulting - 2 years - 24x7
ManufacturerApple
MSRP$99,990.00
UNSPSC81111811
Main Specifications
Header / BrandApple
Packaged Quantity1
Service & Support / TypeTechnical support
Details
Service & Support
  • Phone consulting - 2 years / unlimited incidents - availability: 24 hours a day / Monday-Sunday - 6 contacts
  • Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high
  • Phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Sunday - severity medium
  • Phone consulting - 2 years - response time: 24 hours - availability: 12 hours a day / Monday-Sunday - severity low
  • E-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday
  • Inspection - 2 years - on-site - 2 visits
General
Full Contract Period2 years
Service Availability24 hours a day / 7 days a week
Service IncludedPhone consulting
TypeTechnical support
Software
License PricingAcademic
Software TitleApple Mac OS X Server Software