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Case Study:

American Board of Pediatrics Utilizes the Speed, Flexibility and Cost-Efficiency of AWS

Customer leverages SHI for DR migration utilizing AWS Native services and CloudEndure.

Highlights:

Customer Profile

American Board of Pediatrics – One of the 24 certifying medical boards of the American Board of Medical Specialties (ABMS)

Challenge

The customer had a very costly disaster recovery (DR) solution hosted at a third-party service provider as a cold-site. This solution could not be tested and suffered from inconsistencies leading to an increased Recovery Time Objective (RTO).

Solution

Cloud
Data Center

SHI migrated the customer's DR model to AWS and provided a more cost-effective, performant and testable strategy utilizing AWS Native services and CloudEndure.

Partners

AWS CloudEndure

Benefits/Results

  • Reduced Recovery Point Objective to seconds
  • Reduced RTO to minutes
  • Provided a way to test and run DR game days
  • 80% cost reduction through adoption of cloud native and Software as a Service (SaaS) offering

Challenge:

Facing an upcoming disaster recovery (DR) contract expiration, American Board of Pediatrics (ABP) – an 85-year-old, independent, nonprofit medical organization – needed a partner that could competently migrate their DR infrastructure and strategy to the cloud. ABP's existing DR strategy did not allow for testing or DR gamedays, took nearly 48 hours to become fully operational, and tied up an IT budget that could otherwise be reallocated to customer-facing initiatives. With the goal of capitalizing on the speed, flexibility and cost-efficiency, the customer turned to SHI for cloud options.

Solution:

SHI's architects designed and implemented a DR solution that utilizes CloudEndure and AWS native services. CloudEndure allows ABP to perform gameday testing in a demilitarized zone (DMZ) network with the pursuit of honing a runbook for better response times in the event of a failure.

SHI helped ABP review their current DR strategy through business continuity and DR planning to determine an acceptable Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Afterward, SHI led the installation and deployment of the necessary CloudEndure components within AWS and the customer's environment.

Additionally, CloudEndure cut ABP's cost by 80% by utilizing replication machines mapped to EBS volumes instead of entire machines sitting at a passive site – allowing SHI to templatize failover orchestration. Using CloudEndure, SHI architects migrated necessary pilot light infrastructure – allowing the customer to have Active Directory (AD) infrastructure at the ready in the event of a failover. SHI led ABP through on-site, paired working sessions, assisting the customer with:

  • 80% reduction of cost
  • Establishment of DR runbooks
  • Migration of DR infrastructure
  • Modernization of DR Strategy
  • Reduction of RTO/RPO

SHI worked with ABP in paired sessions and initiated the engagement by spending a week on site where SHI architects conducted data collection and interviews with key stakeholders and contributors to the solution. SHI used the data collection to devise and present a cohesive solution aligned with their current workflow, regulatory requirements, and overarching, multi-cloud strategy, as well as enablement of current personnel.

SHI reduced ABP's overall spend by transitioning them from a third-party cold-site to AWS. This provided flexibility of terms, eliminating the need for costly annual contracts, and allowed the customer to take advantage of a pilot light DR strategy while still saving money.

To reduce defects caused by manual intervention and to ease remediation, SHI architects configured CloudEndure Blueprints. These templates live as configurations within the customer's CloudEndure account and offer a consistent, repeatable and orchestrated process free from the potential of human error. This allowed SHI and the customer to rapidly test the solution and build out a cohesive disaster recovery runbook.

The new, cloud-based solution deployed by SHI enabled the customer to reduce the RPO to seconds and their RTO from 48 hours to under 30 minutes, allowing for a much tighter uptime SLA.

Results:

Adoption of AWS native and SaaS services allowed ABP to utilize the speed, flexibility and cost-efficiency of the cloud. The cloud solution granted a stronger, consistent DR strategy that was testable at their leisure. This also freed up administrative effort given the templated nature of CloudEndure. In the end, ABP saved around 80% of their annual DR budget while granting the flexibility of cloud billing.