COVID-19 Resource Center

Here for you when you need us most.

In these unprecedented times, we know your business is changing and you’re having to adapt faster than ever before. Our team is here for you today and tomorrow, helping to address your most pressing needs now while supporting your longer-term strategic goals in the weeks and months ahead.

Whether it’s continuing to enable secure, effective networking and collaboration across your remote workforce, controlling the explosion of cloud and SaaS costs, or providing effective IT asset management, we’ve got you covered.

Below you’ll find information on SHI services, advice from our experts, training events and offers from our trusted partners that will continue helping you support your business success in difficult times.

Support Working Remotely: Control Cloud Costs

PS EDU Safety

Health and Safety Solutions for Education

SHI offers an array of Health and Safety Solutions to ensure a safe return to in-person learning.

Explore our Health and Safety Solutions

PS Gov Saftey

Health and Safety Solutions for Government Agencies

Ensure safety with our Health and Safety solutions for government agencies.

Discover ways to keep your organization safe

Cloud Optimization

Cloud Optimization

Utilize the immediate power of the cloud while smartly managing current and additional spend.

Explore our Cloud Optimization Solutions



Identify and mitigate the IT security risks that will threaten the “new normal.”

Explore our Security Solutions

Unified Communications

Unified Communications

Stay connected with your employees and end users.

Explore our UCC Solutions

Desktop and Desktop Virtualization Solutions

Desktop and Desktop Virtualization Solutions

Rapidly deploy desktop environments for remote access users and scale quickly to meet growing business demands.

Discover What’s Possible

SHI Zero Touch for Windows 10

SHI Zero Touch for Windows 10

Empower a remote workforce with turn-key, Windows 10 configurations ready to hit the ground running.

Explore All The Benefits of Our Zero Touch Solutions

Integration Center Solutions

Integration Center Solutions

Flexible and scalable configurations to support your changing needs. 

Explore SHI's Integration Center

Cloud Storage and Disaster Recovery

Cloud Storage and Disaster Recovery

Your business extends beyond physical barriers, ensure your data is secure and reliable at all times.  

Discover the Importance of a Cloud-Based Storage and DR Strategy

IT Asset Management

IT Asset Management

Spend more time engaging with your remote workforce and less time worrying about your IT assets.

Explore the Benefits of IT Asset Management

Data-Centric Security

Data-Centric Security

Protect your data, wherever it resides.

See how SHI can help build out a program that’s right for the needs of your organization



Manage your public clouds with the click of a mouse.

Explore All The Benefits of SHI One

Offers From Our Partners

Many SHI partners are offering solutions that can help organizations adapt to the "new normal." The list below will be updated as offers expire and new ones become known. Please check with your SHI Sales Team to confirm specific offer eligibility and geographic availability.

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Addigy – Apple Mobile Device Management

Addigy is offering a 60-day free trial to new users, along with free onboarding (depending on size of the deployment).

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Arcserve – 5TB Cloud Storage

In the rush to stand up remote workstations, many organizations did not have time to set up proper backups. Now you can. Arcserve is offering 5TB of FREE cloud storage for 120 days to back up data generated by telecommuters.

AudioCodes – Border Control Licenses

Any AudioCodes business customer shifting to work-at-home is eligible to get 30 sessions, free of charge for 90 days. Existing AudioCodes SBC customers are eligible to double their current capacity for 90 days.

Cisco – WebEx

Effective immediately, free WebEx Meetings accounts will be temporarily expanded to include more features: Unlimited usage (no meeting time restrictions), Support for up to 100 participants, and Toll dial-in (in addition to existing VoIP capabilities). No further action is needed to enjoy these new features.

Cisco – HyperFlex

For many companies, supporting the increasing demand for remote workers while minimizing disruption will require the addition or rapid expansion of existing compute infrastructure. To help, we are releasing special HyperFlex (HX) pre-configured VDI bundles with prioritized* two-week lead times.

This Cisco architecture for a quick start 500-seat VDI configuration is now available and includes:

  • Three Cisco HyperFlex HXAF220-M5SX All-Flash nodes
  • One Cisco HyperFlex HX-C220-M5SX Compute-only node
  • A pair of Cisco’s 4th-generation fabric interconnects

Pre-configured HXAF220-M5SX and HX-C220-M5SX expansion nodes are also available for existing HX environments. Additionally, to help IT teams monitor and manage their infrastructure anywhere, anytime, we are augmenting the VDI bundle with a 180-day free trial of our Cisco Intersight Essentials edition. *Prioritized two-week lead times is not a guarantee but a supply prioritization that once an order is received the bundle orders will be prioritized to be received by the customer within two weeks while supplies last.

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Commvault/Metallic – Metallic™ Endpoint Backup & Recovery

It’s On Us: Data Protection for Laptops & Desktops with Microsoft Azure


Moving your company to working remotely overnight has created enough challenges. The last thing employees need right now? Losing their laptop or desktop data because of corruption, accidental deletion or attack.

Commvault – Metallic is providing immediate access to Metallic™ Endpoint Backup & Recovery – no strings attached, no obligation, no sales conversation. Terms & conditions apply.

Druva - Business Resilience Offer

Druva is offering customers six months free of Endpoint and O365 Protection as part of their business resiliency initiative. No prior commitments necessary, protect endpoints, Office 365’s OneDrive, Exchange Online, SharePoint Online and Teams.

JAMF - For Healthcare Providers:

Any Jamf customer setting up Apple devices for the purpose of telemedicine or communication between patients and their loved ones may use their Jamf products for those devices at no cost through September 2020. Non-customers can purchase the minimum number of licenses to take advantage.


Lifesize – Free, unlimited video conferencing for six months

All organizations impacted by Coronavirus (COVID-19) worldwide are immediately eligible for an unlimited number of free licenses to use the company’s cloud-based video collaboration platform for six months, enabling them to implement flexible, remote work policies during the global health crisis. The offer allows both new and existing customers to quickly and easily turn to enterprise-grade video meetings and collaboration capabilities at scale.

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Microsoft – Microsoft Teams Free Version

A free version of Microsoft Teams is available for everyone. The free version includes unlimited chat, video calling, file sharing, storage, and more.

Microsoft – Commercial and Government

Free 6-month trial of O365 with Teams. (E1 and G1)

Microsoft – Education O365 A1 Trial & Microsoft Teams for Free

Free 6-month trial of O365 with Teams.

Microsoft – Office 365 for Nonprofit

Trial version of O365 available for nonprofit organizations up to 2,000 users. However, if you’re a volunteer please use the Office Education O365 A1 trial.

Microsoft – Intune for Education

For education customers, sign in with your school account and add Intune trial to your existing subscription, or sign-up for a new trial.

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Netapp - Cloud Volumes ONTAP Free Trial

NetApp Cloud Volumes ONTAP delivers data protection, replication, and continuous availability in AWS, Azure, Google Cloud and hybrid environments. Let us help you to build and deploy cloud-based EUC and VDI today.

Start with a free trial today.

NetApp – Cloud Insights Free Trial

NetApp® Cloud Insights gives you visibility into your complete multivendor, multicloud infrastructure. Let us help you understand what’s going on in your environment under current workloads, so you can invest wisely in future enhancements. Take advantage of the 30-Day Free Trial.


Riverbed - Riverbed Client Accelerator (formerly SteelHead Mobile)

Riverbed is offering $0, 90-day trial licenses* of Riverbed Client Accelerator (formerly called SteelHead Mobile) to SteelHead installed base customers.


Sophos – Sophos Free Trials & Free Personal PC and Mac Protection

Sophos is offering a free trial of virtual XG Firewall for 90 days, as well as free 30-day trials of Sophos Central products. In addition, Sophos is making available Free personal PC and Mac protection for all Sophos Customers employees' personal PCs and Macs for the duration of the COVID-19 global health concern.


Tenable - Offerings

For Nessus Pro Customers and Prospects, a evaluation instance is available for free for 30 days with unlimited agent scanning capabilities. Request the free trial here.

FREE Engineer Office hours via Zoom - to our customers around the globe. These sessions will include tips on how to set up agent scanning, deployment best practices and a 30-minute Q&A session with our specialists to help address specific queries. View the schedule here.

FREE resources - to guide you on setting up agent scanning, available on our blog here. You can also access research and blogs from our website at


ThousandEyes – End-User Monitoring

ThousandEyes is offering free access to End-User Monitoring for a 90-day period.


Verkada – COVID-19 Remote Video Monitoring Station Program

Verkada is extending support to affected healthcare organizations and retirement communities by offering eligible applicants a Remote Video Monitoring Station, free of charge for 90 days. This station includes up to 10 trial cameras and a viewing station.


ViewSonic – myViewBoard Software

ViewSonic is offering its myViewBoard software for free to K-12 schools, and to colleges and universities.

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VMware – Horizon Cloud on MSFT Azure

VMware is offering Horizon Cloud on Microsoft Azure for 90 days free of charge.

VMware – Workspace ONE

Customers can leverage Workspace ONE for 90 days, free of charge.

VMware - VMware Cloud on AWS

For a limited time, VMware is offering special discounts on VMware Cloud on AWS. VMware Cloud on AWS (VMC) can help businesses alleviate potential business disruptions due to COVID-19 to address supply chain disruptions by rapidly scale infrastructure, address work-at-home requirements with Horizon on VMC, and address potential disaster scenarios with Site Recovery Manager and DRaaS.

To learn more, reach out to your SHI Account Team, or click here to contact us.