Microsoft Training
Voucher Optimization

No one likes to leave money on the table. And yet, if you’re a Microsoft Enterprise Agreement (EA) customer, chances are you’re doing just that – in the form of free Microsoft training vouchers.

These Microsoft training vouchers may be part of your Software Assurance (SA) benefits and are quickly expiring.

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February 1, 2021

Microsoft will retire the accrual of new training vouchers for all new/renewing contracts.

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June 30, 2021

This is the last day to create and assign training vouchers to IT professionals in your Microsoft Volume Licensing Service Center (VLSC).

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December 31, 2021

All training must be completed by this date.

Most organizations experience cuts to training budgets, and this is one way to keep your IT team’s skills sharp while helping to achieve your business goals.

How it works

For each three-year EA license, you gain a pool of vouchers that can be used to train your IT staff for free. They can be used toward technical training for IT staff to update their skills on new technologies, and teach them how to effectively configure, deploy, manage, maintain and troubleshoot core infrastructure and developer technologies. All activated vouchers must be used within 180 days, regardless of what point you’re at in your agreement.

Amount of training vouchers per organization

The number of vouchers depends on the number of qualifying licenses covered by SA. One voucher equals one day of training per student. So, if you have 50 vouchers, 10 people could take one five-day course, or five people could take two five-day courses each.

Microsoft technologies covered by the training vouchers

These vouchers can be used toward technical training for IT staff to update their skills on a wide range of Microsoft technologies, including:

  • Windows 10
  • Windows Server
  • Office 365/M365
  • Teams Admin
  • Power Platform
  • SharePoint
  • SQL
  • System Center
  • Dynamics

How to get started

Training vouchers must be created and assigned in your VLSC portal prior to an employee taking a class.

If you’re an existing SHI Microsoft EA customer, follow the below steps to get started:

  1. Contact SHI for course selection at
  2. Log into VLSC site:
  3. Please make sure you are a current benefits administrator for SA Benefits
  4. Select View Software Assurance Benefits Summary
  5. Select the Licensing Agreement Number under which you wish to activate and create your Software Assurance Training Vouchers (SATV) benefits (You may only have one EA OR just one which contains SATV.)
  6. Select Training Vouchers
  7. Activate the Benefit - then select OK (if not already activated)
  8. Select Create Training Vouchers
  9. Input Student Information
    • Last name
    • First name
    • Corporate email address
    • Number of voucher days required (This should match the number of training days for the class to be taken. If unsure, create a five-day voucher.)
  10. Select Add Voucher
  11. Repeat this process for all students (if more than one student)
  12. Select Submit Voucher List
  13. Once you select Submit Voucher List, it will generate a report at the bottom of the VLSC screen with each student’s unique voucher number (You may have to hit refresh in order for voucher numbers to appear.)
  14. Please take a screenshot of the student and voucher information to send to SHI
  15. The student will then receive an email notification with their unique voucher number
Filling out form

Don’t currently transact your Microsoft licensing through SHI?

You can still redeem your training through SHI. Any Enterprise Agreement customer with Software Assurance that has accrued training vouchers can redeem them against Microsoft technical training courses offered by SHI, even if you didn’t transact your Microsoft licensing agreement through us.

Complete the form below and we will get in touch with you
to help you check your training voucher eligibility.

If you are having trouble viewing the form above, click here.

To learn more, contact your SHI Account Executive today.