Case Study:

Rehabilitation Management Company
Upgrades 600 Locations with HP Workstations

SHI's Integration Center warehouses, images and configures desktops and laptops to be sent to end-users, nationwide

Customer Profile

A U.S. provider of rehabilitation management services

Challenge

The customer needed to standardize equipment across its 600+ facilities nationwide, as well as purchase new laptops and desktops for hundreds of new sites each month.

Solution

eu computing

SHI stored, configured, imaged and asset tagged (242) HP ProDesk 400 desktops and (615) HP ProBook 450 laptops in a year-long multi-phased rollout.

Partners

HP

Benefits/Results

  • The customer saved 20% in purchasing costs.
  • The short-staffed IT team was able to focus on daily operations without interference.
  • The customer successfully opened new locations each month.

If you dream of owning a business that stretches from sea to shining sea, know that managing a geographically diverse operation comes with a unique set of technical and logistical challenges. But also know this: SHI can help!

Challenge:

A nationwide provider of rehabilitation management services needed to refresh the potpourri of legacy end-user workstation equipment its employees were using across its 600+ facilities. To add to the challenge, the longtime SHI customer's small IT staff could not keep up with the company's rapid growth which demanded desktops and laptops for more than two dozen new offices opening every month.

Solution:

SHI assessed the customer's end-user usage and suggested several industry-leading devices from various OEMs that would be a good fit. After evaluating demo units from each, the customer selected HP as their technology of choice based on pricing, technical specifications and overall performance. SHI on-boarded a designated project manager to track Service Level Agreements and ensure each new facility met its projected deadline. SHI's configuration experts from our Knox Integration Center joined the project to store the equipment and perform the asset tagging, imaging, configuration and shipment of (242) ProDesk 400 desktops and (615) ProBook 450 laptops. SHI also completed individual test orders for each site – ensuring imaging, asset tagging and all other services were correct before they shipped.

In a seamless, year-long transition, SHI supplied over 600 customer offices with new HP equipment, rolling out laptops and desktops to approximately 30 new facilities each month while simultaneously replacing the aging technology in existing sites. In addition to saving the customer valuable time and effort, SHI used the project quantity of the rollout to secure a 20% discount, saving the customer a significant amount of money in the process.

SHI is currently working with the customer on a project that will facilitate the deployment of hundreds of iPad Mini devices to remote, field employees.