Sales & Services Leadership

Executive. Sales and Services.

Michael Bench - Director, Southeast Public Sector Sales

As SHI's Director of Southeast Public Sector Sales, Michael manages a team of 14 reps across the Southeast supporting state, local, and education accounts in 4 states.

Michael joined SHI in 1999 as an Inside Sales Rep. After supporting Public Sector accounts for nine months, he advanced to an Outside Sales role to support the state of Florida. Since then he has worked to help SHI become a top IT partner to customers across the Southeast.

Michael graduated from DeSales University with a B.S. in Criminal Psychology.

Bob Burke - Regional Sales Director, Southwest United States

Bob Burke is the Regional Sales Director in the Southwest United States for SHI Corporate. He reports directly to Hal Jagger and is responsible for managing SHI's overall sales efforts to organizations of up to 5,000 desktops in the Southwest United States.

Before joining SHI in 2008, Bob worked at Softchoice for 6.5 years. At the time of his departure, he served as Softchoice's District Manager throughout Ohio, Indiana and Nashville, TN.

Bob graduated from Miami University in OH with degrees in both MIS and Marketing. He is an active supporter of Habitat for Humanity.

Peter Carufe - Senior Director, Commercial Enterprise

Pete Carufe is the Senior Director for SHI's Commercial Enterprise market and is responsible for securing new business, building customer loyalty, and developing strong relationships with SHI's strategic business partners. Working from SHI's Chicago office, Pete synchronizes the efforts of Account Executives both in the field and within corporate headquarters, as well as the technicians working at SHI's Integration Center. His overall goal is to help deliver a seamless software, hardware, and professional services solution to SHI's customers.

In his free time, Pete lends valuable insight and feedback used in the expansion of SHI's territory development, team training, solution selling strategies, and tactical market positioning.

Pete received a B.S. from St. John's University in Queens, NY in 1990 and has been with SHI since 1995.

Anthony DeStefano - Enterprise Account Director

As an Enterprise Account Director, Anthony DeStefano oversees a sales team that provides ongoing account management and development for the largest Information Technology Services company in the world. Working closely with SHI's original customer and longest-standing partner, Anthony leads a team of Account Executives that support this clients' sales representatives, managers, software developers and outsourcers in over 60 countries across the globe.

Anthony joined SHI in 1992 when he was hired as an Inside Sales Representative supporting Enterprise Accounts. Anthony graduated with a B.A. in Finance and International Studies from The Richard Stockton College of New Jersey.

Frank DiIusto - Director, Enterprise Inside Sales

Frank DiIusto is the Director of the SHI Inside Sales teams who support the business of Enterprise Account Executives. Reporting to Al Fitzgerald, Frank leads a world-class sales organization that delivers an exceptional pre- and post-sales customer support experience to some of the largest and most complex IT organizations in the world. Working from SHI Headquarters in N.J., SHI's Enterprise Inside Account Managers provide dedicated customer service and end-to-end management of the software, hardware and professional services transactions of customers in the Fortune 1000 and beyond.

After graduating with a B.S. in Accounting from Kean University, Frank joined SHI's Accounts Receivable Department in 1995. He was promoted to Accounts Receivable manager, reporting to Paul Ng and Akif Nizam.

Jim Fogo - Senior Director, Strategic Accounts

As an Enterprise Account Director, Jim Fogo manages overall client relationships with SHI partners in the financial and healthcare services industries. He oversees a nationwide team of Account Executives and Inside Sales Representatives that support three of the six largest banks in the United States, as well as one of the largest managed healthcare and insurance companies in the country.

Before joining SHI in 1995, Jim started in government sales before becoming the Northern California District Sales Manager for Egghead Software. He holds a Bachelor's degree from The Ohio University.

Ryan Ford - Senior Director of Commercial Sales, South Region

Ryan is the Senior Director of Commercial Sales for the South Region for SHI Corporate and supports sales efforts in a 12 state territory. Prior to this role, he served as Director of Inside Sales, Field Director for the South Region, and Senior Director of Marketing and Sales Operations.

Ryan joined SHI in 2008 from Softchoice, where he worked for eight years to develop the sales territories of North and Central Texas. Responsible for all marketing and sales activities in those territories, Ryan eventually opened the Austin arm of the Toronto-based direct marketer.

After studying in Spain and Mexico, Ryan received a B.B.A. in Finance and a B.A. in Spanish from the University of Texas in Austin.

Darron Gross - Regional Director, South Central Public Sector

Darron is the Regional Sales Director for SHI's Public Sector Sales Organization in the South Central Region of the United States. He supports the Account Executives responsible for SHI's government and academic business across seven states.

Darron is a native Texan and currently lives in Austin, TX. He joined SHI in 1995 as an Account Executive responsible for a small sales territory in Central and South Texas. Since that time, he has focused on establishing SHI's presence as a leading provider of IT solutions for public sector customers in Texas and throughout the US.

Darron received a B.A. in Geography and Urban Planning from Southwest Texas State University. Prior to joining SHI, Darron was an Account Executive for CompUSA and CompuAdd Computer Corporation.

Eric Guthrie - Senior Director Corporate Sales, South

Eric is the Regional Sales Director in the Southern United States for SHI Corporate. He reports directly to Hal Jagger and is responsible for managing SHI's overall sales efforts to organizations of up to 5,000 desktops in the Southern US.

Eric joined SHI in 2010 after working for Softchoice for the previous eight years in a variety of sales and sales leadership roles where he received numerous awards for his contributions to the business.

Eric graduated from The University of Georgia with a B.S. in Marketing and is an active volunteer with the Northside Youth Organization, Golden Retriever Rescue, and Habitat for Humanity.

Keith A. Joseph - General Manager, Corporate Sales

Keith is the General Manager of Corporate Sales.

Keith joined SHI in 2008 after working for CDW for ten years. At the time of his departure, he served as CDW's Northeast District Sales Manager.

Since receiving a B.A. in Telecommunications and Business Administration from Indiana University, Keith has been an active supporter of the non-profit groups Habitat for Humanity and Big Brothers, Big Sisters of Chicago.

Michael Kushner - Director, Procurement-as-a-Service

Michael Kushner leads SHI's Business Development Team, a group designed to identify, pursue and support expanding opportunities for partnership with those Fortune 500 enterprises in which SHI does not yet have a presence. His team of Account Executives and Inside Sales Representatives are currently expanding partnerships with the household names of the automotive, IT professional services, chemical and personal products industries.

Michael started his sales career at SHI in 1996 when he was hired as an Inside Sales Representative. He was soon promoted to Outside Sales and tasked with developing corporate accounts in Northern New Jersey before moving on to help create SHI's Business Development Team.

Michael graduated from Rutgers University with degrees in English and Psychology.

Joseph Negron, Director, Enterprise Central Region

Joe is the Commercial Enterprise Sales Director for the Central United States. Focused on the continued growth and development of the region's account executives, Joe is also responsible for the region's alignment with SHI's leading technology partners in the commercial space.

Joe joined SHI in 2002 and has over 17 years of experience working in the IT Solutions industry. In his tenure with SHI, Joe has spent 10+ years designing and executing engagement strategies to attract, support and grow SHI's market share with some of SHI largest customers.

Joe graduated from the University of Illinois with a BS from the College of Applied Health Sciences.

Scott Rember - Senior Director Corporate Sales, Central Region

Scott is the Regional Sales Director in the Central United States for SHI Corporate. He reports directly to Hal Jagger and is responsible for managing SHI's overall sales effort to organizations of up to 5,000 desktops in the Central US.

Scott joined SHI in 2010 after working for CDW for 9 years. At the time of his departure, he served as CDW's Southeast State and Local District Manager.

Since receiving a B.A. in MIS for Business from Cardinal Stritch University, Scott has been an active supporter of the non-profit groups Habitat for Humanity and Open Studio Project.

Ryan Sheehan - Director of Sales, Advanced Solutions Group

Ryan is the Director of Sales for the Advanced Solutions Group in the United States and Canada. He reports directly to Hal Jagger and is responsible for data center solution sales and overall technical enablement for SHI's Corporate and Commercial sales teams.

Ryan joined SHI in 2009 from Softchoice, where he received numerous awards for his contributions to the business over his four year tenure. Prior to Softchoice, Ryan spent nearly ten years in IT leadership for a dynamic financial services company in Austin, TX.

Ryan received a B.S. in Electronic Engineering Technology, is actively involved in STARRY Foster Care, and enjoys volunteering in his local community.

Patsy Swanson - Regional Sales Director, Northwest United States and Canada

Patsy Swanson is the Country Manager for SHI Canada, and has responsibilities for the overall growth and success for the country reporting directly to Hal Jagger. She leads a group of Account Executives across the country supporting the largest Canadian Enterprise customers down to mid-sized Corporate customers as well as Public Sector clients in a variety of provinces. Patsy has been with SHI since 2006 as an Account Executive previously responsible for Public Sector and Enterprise Accounts with locations throughout Canada and the globe. She has been in the industry for over 20 years previously working for ASAP Software and Tech Data in a variety of roles.

Patsy is a Computer Programming graduate of Seneca College in Toronto.

Philip Wilhelm - Senior Director of Sales Strategy and Communication

Phil is the Senior Director of Sales Strategy and Communication and is dedicated to the successful (record-setting) growth of SHI's Corporate Division. He reports directly to Hal Jagger and leads a talented group of professionals that deliver SHI's Learning and Development program to over 800 (and growing) sales reps. He also leads a dedicated group of professionals in Austin, Texas that bring the SHI Core Competencies to life so that our customers can strike the right balance of maintaining the day-to-day responsibilities along with driving innovation in their environment.

In addition to his role as Director of Software Sales from 2010 to 2012, Phil led the learning and development efforts at SHI for the past two years. He was integral in the development of SHI's go-to-market and corporate communication strategies.

Phil received his B.B.A. in Accounting and Masters in Professional Accounting from the University of Texas in Austin. He is also an active participant and supporter of the Catholic Diocese of Austin, Texas.

Ryan Cox - Director of Corporate Sales, West

Ryan Cox is the Regional Director of Corporate Sales for the West Region. He is responsible for a team of field account executives across the Pacific North West, including Las Vegas, Los Angeles, Phoenix, San Diego and Seattle.

Ryan joined SHI in 2009 as an Inside Account Executive and progressed into various roles, including Account Executive Development Managerand Corporate Field Sales Consultant.

Ryan graduated from the University of Oklahoma with a B.A. in Communications.

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