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Hardware
|  Hardware Resources  |  Hardware Services  |

Several of our Hardware Partners provide valuable pre-sales and post-sales tools. The links below will take you directly to the online support tools that are available.  Your SHI Account Team is also ready to assist you with pre-sales information, call 888-764-8888

Partners Hardware Products Online Support Tools

3com Modems
Notebook PC Cards
Network Interface Cards
Switches & Routers
Palm Computing
3Com Service & Support
A directory of on-line support tools and service information for 3Com products; includes downloads, troubleshooting, documentation.

Acer Desktops & Notebooks
Servers
Monitors
Hubs & Switches
Acer Support
A directory of support for all of Acer's hardware products, plus available downloads and warranty information.

APC UPS
Surge Protection
Power Conditioning
Switches & Receptacles
UPS Selector
Find the proper UPS for your PC, workstation, or network. 

UPS Selector Express
Find the correct UPS for a total load by plugging in total Watts or VA

Apple

Desktops & Notebooks
Workstations
Servers, Thin Clients
Monitors
AppleCare
Index of online support for Apple products. 

Apple Software Library
Downloads, updates, utilities to keep your Apple products running smoothly.

belkin logo Cables
Racks and Enclosures
KVM
Networking
Desktop Products
Mobility
AV Products
Belkin
Provides complete product descriptions and support for all Belkin products as well as access to online tools.

Canon Printers & Copiers
Scanners
Digital Imaging Products
Facsimile Machines
Presentation Products
Canon Customer Care
Technical support for Canon products purchased in or out of the US.   Access to product manuals, online inquiries, how to recycle toner cartridges, etc.

Cisco Systems Switches & Routers
Hubs
IP Telephony
Cisco Technical Assistance Center
Directory of online technical support organized by product, access to online tools and support documents. 

CMS Backup Systems & Recovery Solutions
Backup Systems
Desktop Drives
Notebook Drives
Data Transfer Kits
Encryption
CMS Products Support
Recognized as an industry leader in the rapidly expanding backup and storage market since 1983, CMS Products offers professional grade backup and disaster recovery solutions for business users, corporate environments and individuals, in addition to a wide range of laptop hard drive upgrade solutions.

Compaq Desktops & Notebooks
Workstations
Servers
Storage Products
Handhelds
Monitors & Printers
Modems & NICs
Compaq Customer Support
A full directory of support resources for Compaq products, downloadable drivers and utilities, guides and whitepapers. Also accessible from this URL is a service locator and warranty information.   

Ask Jeeves
Instant online technical support for Compaq desktops, notebooks, and workstations.

Epson Printers
Cameras & Scanners
Projectors
Networking Products
Epson Support
Provides access to a File Library, Documentation, and Troubleshooting Guide for each Epson product.

Exalog Tape Drives
Tape Libraries
Supplies
Support
Software compatability matrix and other online support

Fujitsu Desktops & Notebooks
Servers
Storage Products
Scanners
Printers
Support
Directory of support options for all Fujitsu products

Technical Support
Online Support for scanners, hard drives, printers, tape drives, & magneto-optical drives

HP Desktops & Notebooks
Digital Imaging Products
Servers & Workstations
Storage Products
Switches & Hubs
Printers
HP Customer Care
Downloads, drivers, frequently asked questions, and user forums for HP products

Service Locator
HP US Certified Service Centers

IT Resource Center
Support, training & education, planning & implementation, and IT Forums

IBM Workstations
Printers
Storage Products
IBM On-line Technical Support
Directory of support options for all IBM products.

InFocus Presentation Products
Projectors
Presentation Accessories
Service & Support
Access to Infocus Troubleshooting, User Guides, Technical Library, and Service Locator

Intel Processors
Motherboards
Controllers & Chipsets
Memory & Graphics
Networking Products
Modems & Fax Boards
Intel Support
Directory of support for all Intel products plus access to the Troubleshooting Assistant and Software & Driver Downloads.

Iomega Storage Products
Storage for Handhelds
Optical CD-Rewritables
Multimedia Producer
Iomega Support & Find It
Directory of int'l support pages for Iomega products, plus Find It, instant online technical support

Guide to Personal Storage
Find out which Iomega product best fits your needs

Kingston Memory
Storage Products
Digital Media
Kingston Support
Choose from a full menu of drivers/support files/installation guides - OR- Submit an issue to Kingston Technical Support
 

komica/minolta logo Laser Printers
Laser All-in-Ones
Supplies & Accessories
KONICA MINOLTA Service & Support
One-stop resource for technical support, online knowledge bases, software and driver downloads, user documentation, service options and locations, and warranty information.
 

Desktops and Notebooks
Monitors
Lenovo Support and Downloads

Lexmark Printers
Print Servers
Host Connectivity
Digital Office Products
Services & Support
Directory of diagnostic and technical support, Lexmark on-line Knowledgebase, and consulting/training services. 

Motion Computing Tablet PCs
Tablet PC Accessories
Mobile Computing Software
On-Line Support Tools
A directory of on-line support tools and service information for Motion Computing products; includes downloads, troubleshooting, documentation.

NEC Desktops & Notebooks
Servers & Storage
Handhelds
Communications Products
Presentation Products
Monitors & Accessories
Memory
NEC Product Support
Complete directory of support for all NEC products

Home Networking
Business Networking
Secure Storage
NETGEAR ProSafe SMB Class Products have a Full Lifetime Warranty;
NETGEAR also offers an unparalleled Home Networking line and the award winning ReadyNAS line.

Okidata Printers & Accessories
Multifunction Products
Facsimile Machines
Okidata Support
Access to manuals, product registration, service locations, and warranty summaries

Panasonic Notebook  Computers
Monitors
Printers & Copiers
Storage
Facsimile Machines
Scanners
Electronic White Boards
Customer Assistance
Directory of support for all Panasonic products

Proxima Projectors Projection Calculator
Find the right projector, see the projection image size (with screen size & distance)

Quantum Hard Drives
Tape Drives
Customer Support
Download QDPS, get help setting up your hard drive, look up warranty status

Samsung

Memory
Monitors
Networking Products
Business Phone Systems
Fiber Optic Products
Plasma TV
Link to Support:

  In order to provide our customers with the highest levels of Customer Support, you will find FAQ's, File Downloads and Warranty Information for all Samsung Products.

Seagate Storage Product:
Disc & Tape Drives
Support
Directory of support for all Seagate products: Configuration Encyclopedias, Diagnostic Checklists, FAQs

Seagate Problem Solver
24hr. Online Support


Sigma Data
Memory
Notebook drives
Desktop drives
Server drives
USB drives
USB memory keys
Notebook batteries
Sigma Data Support - Sigma Data offers driver downloads and technical bulletins online.
For additional support, call 800-446-4525

SimpleTech Memory Upgrades
Storage Solutions
Flash Cards
USB Flash Drives
SimpleTech Support - Complete directory of support for all SimpleTech products. Includes downloads, troubleshooting, documentation.

Sony Desktops & Notebooks
Monitors
Storage Products
Multimedia Products
Sony Computing Support
Directory of support for VAIO computers, monitors, digital imaging, storage, and multimedia peripherals

Sun Cables
Racks and Enclosures
KVM
Audio Video Products
Computer Parts
Removable Storage
Online Support
The professionals' source for hard-to-find computer parts. Products, tools and guides, warranty information and support for Startech products.

Sun iForce X86 servers
SPARC/Solaris servers
Workstations
Sun iForce Partner Page
Hot Promotions from Sun Microsystems and SHI

Toshiba Desktops  & Notebooks
Networking  Products
Servers & Drives
Copiers & Printers
Presentation Products
Ask Iris
Instant online technical support , Support bulletins and downloads for portables, desktops, and servers.

Tripplite UPS  Systems
Power Supplies
Power  Conditioning
Surge Suppressors
Rack Enclosures
UPS Sizing Guide
Downloadable tool locates a Tripp Lite UPS System w/ the VA load rating and protection features to support your specific application

Power Problem FAQs
Find answers to technical questions on black outs, brown outs, surges, and line noise.

Viewsonicbirds
viewsonic.gif (10895 bytes)

Monitors
Projectors
Customer Support
List of problems and possible answers if you are experiencing problems with your monitor, Customer Support E-mail Form - send in your customer support/technical support issues

Vikinglogo Desktop Memory
Notebook Memory
Server Memory
Flash Memory
Digital Device Media
Video Cards
USB Drives

Viking Home Page
Experience the speed, power and performance of Viking InterWorks’ full suite of online support tools including Frequently Asked Questions, drivers, downloads, warranty info, and direct access to online technical support.


VisionTek Memory
CPU Upgrades
Graphics Accelorators
Support
General technical assistance.

Western Digital Computer Hard Drives
A/V Hard Drives
Service & Support
Directory of online support and services including Installation and Troubleshooting, Technology Library, Obtaining Warranty Service, Device Specifications, and Online Support Messageboards.

Xircom Conf. Room Networking
Port Expansion
Access Cards
Info. Accessories
Xircom's
menu of online support options
inludes a searchable knowledge base, troubleshooting guide, downloads, and more.

Xerox  
Printers and Accessories, Multifunction Products
 
Xerox's
InfoSmart
Support Knowledge Base

        

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